Frequently Asked Questions

Welcome to 100 Spartans! We’ve compiled answers to the most commonly asked questions to make your shopping experience seamless and stress-free.

General Information

Who Are We?

100 Spartans is a fitness-focused eCommerce store offering premium fitness equipment, accessories, mixed martial arts (MMA) gear and uniforms, and a wide range of activewear. We ship globally and have fulfillment centers in Gardena, California (USA), the United Kingdom, and Thailand.

Do you have a physical store?

No, 100 Spartans is an online-only store. However, our fulfillment centers help us provide fast and reliable shipping worldwide.

What products do you sell?

We specialize in:

  • Fitness equipment 
  • Fitness and gym accessories 
  • MMA equipment and uniforms
  • Activewear for men and women 
  • Karate gi and grade belts

Does your website use cookies?

We do use cookies in order to enhance and improve our website and the user journey. See our privacy policy for more details.

Do you store and use my data?

We only store our customers data and we only communicate with you if you are opted in to receive information. We never share your data with third parties however. See our data storage & usage policy for more details.

Does 100 Spartans have an environmental policy?

Yes we do. Further information can be found on our sustainability page.

Do you offer free shipping?

Yes, we offer free shipping on all orders from the United States. International orders will incur a shipping fee based on the destination and weight of the package.

Do you ship internationally?

Yes, we ship worldwide from our fulfillment centers in the U.S., U.K., and Thailand. Please note, shipping costs apply to all orders outside the United States.

What are your delivery times?

  • United States: 5 to 14 business days, depending on the state.
  • International: 6 to 18 business days, depending on your location and customs processing.

Can I track my order?

Absolutely! Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment’s progress.

Which countries do you ship to?

We currently ship to most countries in North America, South America Europe, Asia, Oceania and some countries in South Africa. If your country isn't listed at checkout, please contact us at info@100spartans.com

What payment methods do you accept?

We accept all major credit/debit cards (Visa, MasterCard, American Express), PayPal, and selected digital wallets depending on your region.

Can I modify or cancel my order after placing it?

Orders are typically processed within a few hours. If you need to make changes, contact us immediately at info@100spartans.com. We’ll do our best to accommodate your request before the order is shipped. However, orders cannot be cancelled or modified after 72 hours of placing it.

Do you charge sales tax?

Sales tax may be applied to orders shipped within the U.S., depending on local state laws. International orders may be subject to import duties or taxes, which are the responsibility of the buyer.

What is your return policy?

We offer a 30-day return policy for unused and unopened items in original packaging. Please contact us first before returning any items.

How do I initiate a return?

Email us at info@100spartans.com with your order number, reason for return, and any supporting photos (if applicable). We’ll guide you through the process.

Are return shipping costs covered?

Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect.

How long does it take to receive a refund?

Once we receive and inspect the returned item, refunds are processed within 5–7 business days back to your original payment method.

How do I choose the right size for MMA uniforms and activewear?

We include a detailed sizing chart on each product page. If you’re unsure, reach out to our support team for personalized guidance.

Are your MMA uniforms competition-approved?

Yes, our MMA uniforms and gear are designed to meet the standards required by most competitive organizations. If you need confirmation for a specific federation, contact us.

Can I get assistance with choosing the right fitness equipment?

Definitely! Contact our product support team via email or live chat. We’ll help you find the best equipment for your goals and fitness level.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track orders, save your details, and receive exclusive offers.

How can I contact customer support?

You can reach us through:
Email: info@100spartans.com

Live Chat: Available on our website (Mon–Fri, 9AM–5PM PST)

Social Media: Message us on Instagram or Facebook @100.spartans

Do you offer discounts or promo codes?

Yes! Sign up for our newsletter to receive exclusive discounts, fitness tips, and early access to sales events.

Do you have an affiliate or ambassador program?

No, we do not have affiliate programs in place at the moment.